Refunds

You get the whole Word List + Guide the moment you pay, so purchases are final. If something doesn’t work, we’ll fix it.

If something’s wrong

  • Guide not opening, or no email? Get a new access link at Lost your access link.
  • Still stuck, or a problem with your payment (for example you paid twice)? Email support@surviveyourideaswords.com, or contact Link support, who handle payments for us.
  • Your rights under the consumer law of the country you live in aren’t affected. Where that law gives you a refund, you get it.

Last updated: 9 November 2026